In 2005, helpful big sister Brittney Maxson abercrombie and fitch tried to enter an A&F dressing room at the Mall of America to
assist her younger sibling, 14-year-old Molly, who is autistic.
She was confronted by store staff, who said that abercrombie and fitch policy didn’t allow more than one person in a
dressing room at a time in an attempt combat shoplifting. The girls had encountered the same policy at
another store, but they allowed the abercrombie and fitch sisters in the dressing room at that store after they understood the
situation.
At abercrombie and fitch, Brittney explained her sister’s special needs, but was still refused. Their mom,
Beth, tried to talk to management and the girls were still refused. Beth even called a customer service
hotline while at the store and the request was still abercrombie and fitch ignored.